Make sure they are on the list of acceptable items. Make sure they are clean and in excellent condition. Please keep curtain hooks on all drapery so we may hang.

Email or text us photos of furniture you’d like to consign. Make sure to provide your name and contact information (email and cell number) so we can respond. TEXT photos to ONE of these numbers OR send us an EMAIL. Angie (804-304-0366), Kimberly (804-614-6084), or Ellen (804-387-1113). EMAIL photos of furniture for approval to curtaincallrichmond@gmail.com.

This is done online through the MSM consignment system that is accessed through our website. Use the buttons at the top of this page to LOGIN to that system. There are 2 buttons, one for new consignors and one for returning consignors. Registration fee is $10 (non-refundable) and is paid online. Click on the word “Menu” and select the first choice ‘Register for Our Upcoming Sale.” Enter your information on the online form. Once you register, you will be given a consignor number. Please keep this number handy. If you are a previous consignor, you will enter your consignor number. If you can’t recall your number, just click the “forgot my password” button and you’ll receive an email with a link to get in.

Read the Consignor’s Agreement Form online. At the bottom of the agreement, there will be a space to enter YES to agree to the terms.

Now you are ready to enter your items into inventory. While you are in the MSM system, go to the CONSIGNOR HOMEPAGE. Select the WORK WITH CONSIGNED INVENTORY in the ACTIVITIES MENU. Select ACTIVE INVENTORY. Here is where you can add items, edit already entered items, or delete items. Please be as descriptive as you can for all of your items, including color, pattern, and size. Enter price for each item. Make sure to select an option for the question “discount item?” If you select “yes,” you allow the price to be discounted on final sales days. We strongly suggest you allow your items to be discounted on final sale days. We cannot make any changes once the sale begins. Make sure to select an option for the question “donate item?” if you select “yes,” we will donate this item if it does not sell. You will receive a tax donation receipt for all items donated. The alternative option is to pick up the unsold item on the designated pick-up date. If you need guidance on pricing, check Craigslist, Facebook, Ebay for comparisons. Feel free to call us with any questions; however, remember that this is a consignment sale. Consider what you would be willing to pay, as you want your items to sell.

Print the tags using the online system. Select PRINT TAGS in the ACTIVITIES MENU. Attach them to your items, making sure they are secure. Please use invisible tape, not colored tape. For window treatments, attach tags with safety pins; do not used straight pins. If there is a way to securely tie ribbon to your furniture, you can punch a hole in the top of the tag and insert the ribbon.

Print 2 copies of your itemized Inventory. One will be needed when you drop off your items. In the ACTIVITIES MENU, select INVENTORY REPORTS. You can view and print your inventory report from this page. Remember that you will need to bring your inventory report with your items and should keep a copy for your records. You can log in at any time and see what items you have consigned and print this report. When you are done, select the blue link I’M FINISHED FOR NOW.

Schedule a drop-off time using the online system. We prefer that you schedule a drop-off time online; however, we will accept walk-ins. Remember, scheduled drop-offs take priority over walk-ins. Otherwise, we are happy to help on a first come, first serve basis.

Make separate stickers with your consignment number & initials for each item. Attach this secondary sticker/tag in an inconspicuous spot where it will not damage the finish of your item. We must have both, the price tag you print out AND the sticker you make with your consignor number and initials. This will help identify your things among the many thousands we receive for the sale.

Bring the following with you to your drop off appointment: 1.) Items for sale, each with a Curtain Call tag and a sticker with your initials and consignor number 2.) Printed Itemized Inventory Sheet 3.) Self Addressed Stamped Envelope. Carts will be available for transporting your items into the building. Keep in mind that there is a limited number of carts so we ask you to be patient if you need to wait to use one. Please bring assistance for unloading items. We are not available to help unload or carry items from customers’ vehicles.

You can login to the MSM system through our website to check on your items’ status during the sale. You will find the CONSIGNOR LOGIN button on several places on our website: HOME PAGE, CONSIGNOR INFORMATION PAGE, and in the right corner of the light pink bar at the top of all pages (This pink bar is only visible when viewing our site on a computer. It isn’t visible when using a phone to view the site). LOGIN and select VIEW YOUR SOLD ITEMS in the menu.

If you have elected to donate your unsold items, you do not need to come back to the store. You will receive your check and/or donation receipt in the mail within 3 weeks of the last day of the sale. Please note the date for item pick up if you did not opt to donate unsold items. Arrive during the allotted hours and bring help if needed for larger items as we are unable to provide assistance with moving your items.